Business English for Travel Agents
A comprehensive 4-week program to strengthen English communication competencies for professionals in the travel industry.
- 4
- modules
- 2.5
- hours per week
- Evaluation
- pre and post
- Self-paced
- over 30 days
- Online meetings
- weekly
- Level
- competency assessed
Course Description
The program serves as an easy-to-follow guide, covering crucial aspects like common vocabulary, templates for emails, phone calls, and meetings, plus practical scenario-based phrases that learners can use in real situations. The curriculum is divided into modules, each detailing objectives, essential language abilities, and sample activities.
Key Outcomes
Business English expertise is vital for Travel Agents handling trip coordination and tour sales. This course emphasizes:
- Core travel industry vocabulary
- Techniques for writing concise and effective emails
- Phone scripts for client questions, updates, and deal closures
- Service-focused language for client meetings
- Useful phrases for situations such as price adjustments, dietary requests, group reservations, and cancellations
- Communication that’s direct, friendly, and personalized
- Sample outlines for travel packages
The course can also be tailored with specific vocabulary and expressions for luxury vacations, family getaways, adventure trips, and more.